Jason VanDiver Jason VanDiver

Patients Don’t Remember the Algorithm. They Remember the How You Made Them Feel.

Patients don’t remember the algorithm. They remember how you made them feel.

I recently read IPG Health’s Healthcare Marketing Trends Shaping 2025 and Beyond and found myself nodding the entire way through. The article cuts through the noise about AI and makes a point I deeply believe in: the real competitive edge isn’t the AI technology itself — it’s the human outcomes it enables.

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